Our Work · Case study

How TOMS keeps Malaysian law firms organised and e-invoice ready.

TOMS (Total Office Management System) brings files, clients, documents, billing and LHDN e-invoicing into one secure workspace for Malaysian law firms.

TOMS legal practice management system for Malaysian law firms
1workspace for files, clients and finance
e-Invois 1.1LHDN MyInvois ready
Solo to multi-lawyerfirms across Malaysia

The problem

What wasn’t working.

Many smaller law firms still run on folders, spreadsheets and a general accounting package that knows nothing about matters or files. Finding the latest version of a document, checking what has been billed on a case, or seeing who is handling what takes far longer than it should.

Then LHDN e-invoicing arrived. Firms needed invoices in the right format without retyping data into yet another system.

What we built

TOMS, built in Kuching.

TOMS is practice management designed around how Malaysian firms actually work. Each case has its file, client, documents and billing in one place, with access controlled by role so partners, lawyers and staff see what they should.

DocuMerge fills standard letters and agreements from client and file data, and DocuFill completes PDF forms automatically, so nothing is typed twice. Invoices, receipts and payment vouchers link together for a full financial audit trail, and invoices are submitted to MyInvois under LHDN e-Invois 1.1, with TIN validation and a submission dashboard.

Kanban task boards group work by matter, a firm knowledge base holds SOPs, and wills can be registered and tracked. Role permissions, IP controls and activity logs protect client data. It runs in the browser, and we support it from Kuching.

Results

What changed.

One source of truth: case files, client records and billing live together, so anyone with access can answer “where are we on this matter?” in seconds.

E-invoicing without retyping: invoices are submitted to MyInvois (e-Invois 1.1) from the same records used for billing, with status tracked in one dashboard.

For every size of firm: from sole practitioners and boutique chambers to multi-lawyer practices anywhere in Malaysia.

Less admin per matter: DocuMerge and DocuFill turn repeat paperwork into a few clicks.

Want results like these?

Tell us the problem. We’ll tell you the simplest thing worth building.

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